Enomy Privacy Policy

Effective Date: May 22, 2026

This Privacy Policy explains how Enomy Limited (“Enomy”, “we”, “our”, or “us”) collects, uses, shares, stores, and protects your information when you access or use the Enomy website, mobile applications, services, advertising systems, communication tools, and related platform functionality (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, you should not use our Services.

1. Information We Collect

We collect information to provide, improve, secure, and operate our Services.

The information we collect depends on:

• how you use Enomy;
• the features you use;
• your device settings;
• your location;
• applicable legal requirements.

2. Information You Provide to Us

Account Information

When you create an account or use our Services, we may collect:

• your full name;
• business name;
• username;
• email address;
• phone number;
• password and authentication credentials;
• profile photographs;
• business logos;
• shop information;
• contact information;
• billing information;
• customer support communications.

Identity Verification Information

Where required for fraud prevention, compliance, payment processing, or account verification, we may collect:

• government-issued identification;
• selfies or profile photographs;
• verification documents;
• business registration information;
• tax-related information.

Financial Information

We may collect financial information including:

• bank account details;
• withdrawal information;
• payment method information;
• wallet transaction information.

Payment card data may be processed by third-party payment providers and may not be stored directly by Enomy.

Listing and Marketplace Content

When you use Enomy, we collect information you upload including:

• product listings;
• product descriptions;
• product images;
• videos;
• pricing;
• inventory information;
• advertising content;
• messages;
• reviews;
• imported social media content.

Communications

We collect information when you:

• contact support;
• respond to surveys;
• communicate with us;
• participate in promotions or campaigns.

3. Information We Collect Automatically

Device Information

We may automatically collect information about the devices you use to access our Services, including:

• device type;
• operating system;
• browser type;
• app version;
• IP address;
• device identifiers;
• mobile carrier information;
• crash reports;
• diagnostic information.

Usage Information

We collect information about how you interact with our Services, including:

• pages viewed;
• searches performed;
• products viewed;
• clicks;
• session duration;
• referral URLs;
• advertising interactions;
• app usage activity;
• timestamps;
• engagement metrics.

Location Information

We may collect approximate or precise location information depending on your device permissions and settings.

Location information may be used to:

• show nearby products and services;
• improve search relevance;
• personalize content;
• prevent fraud;
• improve advertising relevance;
• support marketplace functionality.

You can disable location permissions through your device settings, though certain features may not function properly.

Log Information

Our systems may automatically record:

• login activity;
• access times;
• browser details;
• operating systems;
• IP addresses;
• diagnostic events;
• API activity;
• error logs.

4. Information We Receive From Third Parties

We may receive information from:

• payment providers;
• analytics providers;
• advertising partners;
• fraud prevention providers;
• social media platforms;
• identity verification providers;
• public databases;
• business partners.

This may include:

• identity verification results;
• fraud risk signals;
• advertising attribution data;
• payment confirmation data;
• social login information;
• aggregated analytics data.

5. How We Use Your Information

We use your information to:

Provide and Operate the Services

Including to:

• create and manage accounts;
• operate storefronts;
• process transactions;
• enable product discovery;
• display listings;
• facilitate communications;
• provide customer support;
• maintain platform security.

Improve and Develop the Platform

Including to:

• improve user experience;
• analyze trends;
• troubleshoot issues;
• develop new features;
• optimize performance;
• improve search and recommendation systems.

Advertising and Marketing

We may use your information to:

• personalize advertisements;
• promote listings;
• deliver recommendations;
• measure campaign performance;
• create custom audiences;
• improve advertising systems;
• send marketing communications.

Vendor products, images, shop names, and listing content may be used in:

• advertisements;
• promotional placements;
• catalog campaigns;
• social media campaigns;
• search placements;
• recommendation systems.

Fraud Prevention and Security

We may use information to:

• detect fraud;
• investigate abuse;
• prevent unauthorized access;
• enforce policies;
• protect users;
• verify identities;
• monitor suspicious activity.

Legal and Compliance Purposes

We may use information to:

• comply with legal obligations;
• respond to lawful requests;
• resolve disputes;
• enforce agreements;
• comply with tax, financial, or regulatory requirements.

6. How We Share Your Information

We may share information in the following circumstances:

With Other Users

Certain information may be visible to other users, including:

• business names;
• storefront information;
• product listings;
• profile information;
• contact information you choose to display.

With Service Providers

We may share information with third-party providers that help us operate the Services, including:

• cloud hosting providers;
• analytics providers;
• payment processors;
• fraud prevention providers;
• communication providers;
• advertising partners;
• customer support providers.

With Advertising and Analytics Partners

We may share information with advertising and analytics providers to:

• measure advertising performance;
• improve marketing effectiveness;
• understand usage trends;
• personalize advertisements.

Business Transfers

If Enomy is involved in a merger, acquisition, restructuring, financing transaction, sale of assets, or bankruptcy, user information may be transferred as part of that transaction.

Legal Requirements and Safety

We may disclose information where reasonably necessary to:

• comply with law;
• respond to legal requests;
• enforce agreements;
• investigate fraud;
• protect rights or safety;
• prevent illegal activity.

Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably identify individuals.

7. Cookies and Tracking Technologies

We use cookies, pixels, SDKs, web beacons, and similar technologies to:

• remember preferences;
• maintain sessions;
• analyze traffic;
• measure advertising performance;
• improve user experience;
• personalize content and recommendations.

These technologies may be used by:

• Enomy;
• analytics providers;
• advertising partners;
• social media platforms.

You can control cookies through your browser or device settings. Disabling certain cookies may impact functionality.

8. Third-Party Services and Integrations

Enomy may integrate with third-party services including:

• Meta;
• Facebook;
• Instagram;
• WhatsApp;
• TikTok;
• Google;
• Apple;
• Branch.io;
• payment providers;
• analytics providers.

These third parties may collect information according to their own privacy policies.

Enomy is not responsible for the privacy practices of third-party services.

We encourage users to review the privacy policies of third-party providers.

9. Data Retention

We retain information for as long as reasonably necessary to:

• provide Services;
• comply with legal obligations;
• prevent fraud;
• resolve disputes;
• enforce agreements;
• maintain business records.

We may retain certain information even after account closure where necessary for:

• legal compliance;
• fraud prevention;
• security;
• tax obligations;
• dispute resolution.

10. Your Rights and Choices

Depending on your location and applicable laws, you may have rights to:

• access your information;
• update or correct information;
• request deletion;
• object to certain processing;
• withdraw consent;
• request data portability;
• manage marketing preferences.

You may manage certain account information directly through your account settings.

You may request account deletion by contacting us.

We may retain certain information where legally required or necessary for legitimate business purposes.

11. Marketing Communications

You may opt out of promotional emails or notifications by:

• using unsubscribe links;
• updating notification settings;
• contacting us.

Even if you opt out of marketing communications, we may still send:

• service-related notices;
• security alerts;
• account notifications;
• transactional communications.

12. International Data Transfers

Your information may be processed or stored in countries outside your country of residence.

By using our Services, you consent to the transfer, storage, and processing of information in countries that may have different data protection laws.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

However:

• no platform is completely secure;
• no method of electronic transmission or storage is fully secure;
• we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

14. Children’s Privacy

Enomy is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13, we may delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions become effective when published.

Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, you may contact us at:

Enomy Limited
[email protected]
[email protected]
Abuja, Nigeria